Grand Bifold Window

General Cleaning

1. Frequency: Clean your doors and windows every 3-6 months.
2. Materials: Use a soft cloth or sponge with mild soap and water. Avoid abrasive cleaners.
3. Procedure: Gently wipe the surface, paying special attention to edges and corners. Rinse with clean water and dry with a soft towel.

Hardware Maintenance

1. Hinges and Locks: Lubricate the moving parts annually with a silicone-based lubricant.
2. Screws and Fittings: Check and tighten any loose screws or fittings every six months.

Weather Stripping and Seals

1. Inspection: Examine the weather stripping and seals twice a year for any signs of wear or damage.
2. Replacement: If you notice any deterioration, consider replacing these parts to ensure energy efficiency and protection from the elements.

Glass Care

1. Cleaning: Use a commercial glass cleaner or a mixture of vinegar and water for a streak-free shine.
2. Scratches: Minor scratches can be buffed out with a soft cloth; for more significant damage, contact a professional.

Wooden Frames

1. Painting and Staining: Wooden frames should be repainted or stained every 3-5 years to protect against weathering.
2. Moisture: Ensure proper ventilation to avoid moisture buildup, which can lead to warping or rot.

Aluminum and Vinyl Frames

1. Rinse: Periodically rinse with water to remove any accumulated dirt or debris.
2. Avoid Heat: Keep away from high heat sources to prevent warping or damage.

Troubleshooting

1. Sticking Doors or Windows: Check for debris in the track and ensure hardware is properly aligned.
2. Condensation: Often a sign of humidity; ensure adequate room ventilation.

Safety Tips

1. Children: Keep window opening control devices engaged and ensure children cannot easily reach window handles.
2. Security: Regularly inspect locks and latches for proper operation.

Professional Assistance
For any repairs or maintenance beyond your comfort level, we recommend contacting a professional for assistance. Regular professional inspections can help identify issues before they become major problems.

Processing: 1-3 business days, longer for custom orders.

Shipping Options:

• Costs: Varies by size, weight, destination. Calculated at checkout.

• Tracking: Email notification with tracking information upon shipment.

• Special Instructions: Include any specific delivery requests.

• International Shipping: Available, subject to customs fees and longer delivery times.

• Large Items: Safely handled for door and window deliveries.

• Inspection: Check for damage on arrival; contact us for any issues.

• Returns/Exchanges: See Returns Policy.

• Support: Contact our team for any delivery queries.